Customer Service Team Manager

We are seeking an experienced senior customer service representative for a leading global retail company in Tokyo.

The Customer Service Team plays an important role in improving service by acting as a bridge between customers and stores by responding from the customer’s perspective. This position is responsible for customer service, leading the team, and building a system to handle the future increase in the number of stores.

Business Development Specialist (Wholesale)

A global sports retailer is looking to hire an experienced Wholesale Business Development Specialist in Tokyo

As the Business Development Specialist, you will be developing and building strong and meaningful relationships with Wholesale partners to drive continuous growth aligned with the brand positioning and strategy. The partners will include multi-sports retailers, sports/outdoor retailers, online retailers, touch-point partners, such as camp ground operators, and B2B corporates / organizations

Training Manager

Our global client, a European luxury fashion retail company, is seeking a Training Manager or Assistant Manager for their team in Tokyo.

UI/UX Web Designer

UI/UX Wed Designer with a global sports retailer. This is an exciting opportunity to work in a bilingual international environment in Tokyo with a leading sports goods manufacturer that is undergoing expansion in Japan.

You will be part of a strong Ecommerce team, composed of web marketers, UX/UI designer, traffic manager, and technical project manager. Working collectively on the project, you will design and execute layouts/marketing assets for homepage features, landing pages, digital marketing, social media, site banners, packaging, newsletters, mobile, email blasts, etc. As an UI/UX Designer you will help to create the best user experience on the e-commerce website and other channels to help increase customer satisfaction and conversion.

Graphic Designer

Graphic Designer with a global sports retailer. This is an exciting opportunity to work in a bilingual international environment in Tokyo with a leading sports goods manufacturer that is undergoing expansion in Japan.

You will be part of a strong Ecommerce team, composed of web marketers, UX/UI designer, traffic manager, and technical project manager. Working collectively on the project, you will design and execute layouts/marketing assets for homepage features, landing pages, digital marketing, social media, site banners, packaging, newsletters, mobile, email blasts, etc.

Executive Assistant

As a Senior Administrative and Executive Assistant, you will be responsible for the following tasks:

  • Meeting schedule adjustment and management
  • Arrangements for business trips and invoice processing
  • Document and email translation and management
  • Arrangements for overseas visitors
  • Record of department costs
  • Interpretation

Talent Acquisition Manager (Japan/China)

  • Provide strategic leadership to all recruiting for Japan & China regions.
  • Design and execute recruiting strategies, enhance company’s visibility/reputation in key recruiting markets, and help position company as an employer of choice among target candidates.
  • Provide both tactical and strategic leadership, support, advocacy and vision to the organization to acquire talent that is in line with strategic direction and core values.
  • Manage multiple teams of recruitment professionals across the region and be a key member of the Talent Acquisition leadership team and in-market leadership teams.
  • Be an engaged partner with human resources and business leaders, serving as a thought leader and is able to develop talent pipeline strategies and build capability to effectively recruit/assess candidates for key functions.
  • Demonstrate success in designing, building and leading a quality talent acquisition function for a high growth, innovative global organization.
  • Be the core point of contact and lead for both Corporate and Operational Recruiting inclusive of High Volume/Seasonal recruitment in markets that operate this.
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