Global sports retailer is seeking an IT Support Engineer in Tokyo
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Desktop Support Engineer
- 4M-5M
- Permanent
- Tokyo
![icon](https://aheadjapan.co.jp/wp-content/uploads/2018/10/ji-icon1.png)
Industry
Retail
![icon](https://aheadjapan.co.jp/wp-content/uploads/2018/10/ji-icon3.png)
Experience
3+ Years
![icon](https://aheadjapan.co.jp/wp-content/uploads/2018/10/ji-icon5.png)
Career Level
Mid Career
![icon](https://aheadjapan.co.jp/wp-content/uploads/2018/10/ji-icon2.png)
Offered Salary
¥4,000,000-¥5,000,000
![icon](https://aheadjapan.co.jp/wp-content/uploads/2018/10/ji-icon4.png)
Qualification
Associate Degree / Diploma
Job Overview
Responsibilities
● Asset management of all IT-related equipment and computers.
● Ensure efficiency of installed systems in the office and of applications on user devices.
● Troubleshoot incidents and keep our systems updated following HQ instructions.
● Define project scope, estimate resources, create and maintain project plans including time and budget requirements, and set deadlines.
● Vendor negotiation and management.
● Deliver the project within the project budget and project timeline.
● Ensure compliance with all IT-related policies (Cybersecurity, Data privacy, Disaster Recovery Plan).
● Onboarding and offboarding of new employees and retirees on IT-related matters.
Required Skills and Experience
● Diploma/degree in computer engineering/science or information technology related courses.
● Experience supporting office IT operations.
● End-user technical support experience.
● Basic network troubleshooting experience (ISP, Phones, SD-WAN, Meraki, Zscaler, etc.)
● Business level in both English and Japanese (Good English level is mandatory to get training from international teams in France, China, Singapore)
Ref.
#824
Areas We Recruit In
Ahead provides a total talent sourcing solution in all types of industries which fulfills all your requirement needs. We provide integrated sourcing and collaborative screening through our solution.
- Life Sciences(1)
- IT(12)
- West Japan(0)
- Ecommerce(10)
- Insurance(5)
- Consulting(6)
- Internal IT(4)
- Finance(0)
- Contract(2)
What They Say
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“It’s nice to work with Ahead Japan. They work professionally and efficiently. Especially they have many connections with foreign owned companies.”
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“If you feel that “it’s difficult to change job”. I recommend AHEAD. AHEAD staff is different from another agent. They advise me how to do interview face to face and give me company information for interview…”
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“Recommended staffing firm. The hiring process was smooth and they made sure that candidate is well updated on the status of the application.”
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“Highly recommended recruiting company, persons are highly motivated for not only to succeed the job change but they make clear what / why se are switching job carefully before company introduction.”
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“Highly recommended recruiter, you’ll get personalized recommended positions that fits into your profile and aspiration…”
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“Good consultancy firm for IT professionals in Japan. Well organised and knowledgeable staff.”